Help centre

Daily operations

Start of day and end of day

Open the day, then close it with sales, cash, driver wages and the closing checklist.

Team leaders & managers
5 min read

Start of day

This opens once the first person clocks in.

  1. 1Go to Start / End of Day and pick the store.
  2. 2Check yesterday's close and tick I've checked yesterday's close.
  3. 3Tick that hotbags have been chased and today's driver shifts are confirmed.
  4. 4Enter the POS float and the number of hotbags in store.
  5. 5Tap Open the day.

End of day

  1. 1Go to Start / End of Day. Finish any food safety checks shown at the top first.
  2. 2Clock out anyone still clocked in. Use Clock out all if needed.
  3. 3Give a reason for anyone who worked longer than scheduled or wasn't on the rota.
  4. 4Take a photo of the till's end of day printout. ScoopHQ reads the totals for you, so just check them.
  5. 5Check Total sales, cash sales and discounts. You'll see today's labour % next to your target.
  6. 6Add delivery driver wages and any cash payouts.
  7. 7Enter the Actual cash counted. If it's out by more than £2, give a reason.
  8. 8Work through the Closing checklist.
  9. 9Tap Complete & lock day.

Your progress saves as you go, so you can pick it up on another device.

Made a mistake?

Someone with permission can open the locked day and tap Reopen to correct it.

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