Team management software for frontline teams
Scoop HQ brings checklists, training, scheduling, time tracking, holidays, forms, messaging, food safety and an AI assistant into one simple platform — so shift-based teams of any size, from a single shop to a multi-site group, can run smoother every day.
Stop stitching together spreadsheets, group chats and paper checklists. Scoop HQ replaces the lot with one platform your whole team actually enjoys using.
Running a frontline team is hard. Your tools shouldn't make it harder.
Tasks get missed, new starters take weeks to train, schedules live in someone's head, and important updates get lost in personal chats. Scoop HQ pulls everything into one place so managers get visibility and teams get clarity.
Everything your team needs, in one app
Twelve modules that work together to run your daily operations. Start with what you need and switch on more as you grow.
Daily Checklists
Build recurring opening, closing and compliance checklists with photo proof, priorities and automatic resets so nothing slips through the cracks.
Training & Certification
Create modular training paths, quizzes and certificates. Onboard new starters faster and keep your whole team qualified and consistent.
Team Messaging
Direct messages, group channels and company-wide announcements with pinning and reactions — replace the chaos of personal WhatsApp groups.
Shift Scheduling
Plan the week and share rotas instantly, with live labour costs, AI staffing suggestions from your sales and a separate rota for delivery drivers.
Time Clock & Payroll
Clock in and out from a phone with accurate timesheets and pay rates, so your hours are ready for payroll. BrightPay sync coming soon.
Holiday Management
Let staff request time off and managers approve in a tap, with allocation rules and blocked dates to protect busy periods.
Custom Forms
Design forms for audits, incidents, stock counts and feedback. Collect structured data and review every submission in one place.
AI Assistant
An always-on assistant that answers team questions and helps managers create checklists, training and content in seconds.
Points & Rewards
Motivate your team with points for completed work and a rewards catalogue, driving accountability and engagement.
Food Safety
Digital HACCP records: fridge and freezer checks, food probes, cooling, deliveries and cleaning, with an inspector-ready report in one tap.
Start & End of Day
Opening and closing checks, till readings and cash-up, with the day's labour cost worked out automatically.
Invoices & Accounting
Snap a photo or email in supplier invoices and receipts. AI reads the details for you, ready to sync to QuickBooks, with Xero coming soon.
Built for frontline industries
Scoop HQ is ideal for shift-based businesses that depend on their people.
Hospitality
Restaurants, cafés & bars
Run opening and closing checklists, food-safety compliance, shift rotas and team comms across every venue from one app.
Retail & Franchises
Multi-site store teams
Standardise operations across locations, roll out training, and keep every store accountable to the same high standards.
Fitness, Salons & Spas
Appointment-based teams
Coordinate front-of-house staff, manage schedules and holidays, and keep service quality consistent across every shift.
Healthcare & Care Homes
Compliance-heavy teams
Track mandatory training and certifications, complete daily compliance checks, and keep secure, auditable records.
Up and running in three steps
Set up your organisation
Create your workspace, add your branding and configure the modules your team needs — it takes minutes.
Invite your team
Bring everyone on board with simple invites and role-based access for admins, team leaders and members.
Run daily operations
Assign checklists, schedule shifts, deliver training and communicate — all from one app, on any device.
Why teams choose Scoop HQ
One platform that pays for itself in time saved, fewer mistakes and a more engaged, accountable team.
- Replace 5+ disconnected tools with one platform
- Cut onboarding time with structured training
- Never miss a task with recurring checklists & photo proof
- Keep every site consistent and accountable
- Grows with you, from your first site to your fiftieth
- Stay inspection-ready with digital food safety records
- Give managers real-time visibility of their team
- Boost engagement with points and rewards
12-in-1
Tools replaced by one app
Any size
From one shop to multi-site groups
Minutes
To set up your workspace
Any device
Web, tablet & mobile
Frequently asked questions
See Scoop HQ in action
Book a personalised demo and we'll show you exactly how Scoop HQ can streamline your team's day. Tell us a little about your business and we'll be in touch within one business day.
- A walkthrough tailored to your industry
- Help setting up your workspace
- Answers to all your questions — no pressure